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Our vision
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Our vision
‘We will work with our providers and the justice system to be a respected commissioner and administrator of legal aid.’
To achieve our vision we are undergoing a transformation programme.
We spend £2 billion a year on legal aid and advice services. We use this money carefully to help as many people as possible deal with very real problems in their lives.
Our strategic objectives
Our four strategic objectives will ensure that we achieve our vision:
- Commissioning and procuring services that provide timely access to quality legal advice for eligible clients
- Use finances consistently and reliably to achieve value for money
- Improve our business by simplifying processes, driving efficiency and eliminating waste
- Build capability to ensure we have the right people with the right skills to meet our goals
For more information
Our strategic plan sets out how we will achieve our strategic objectives. You can view or download a copy from the Our publications page.
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Last updated: 18 May 2011